Refund Policy

Last updated: 28 August 2026

Ultimate Plugins sells digital software products for Adobe After Effects. We want you to buy with confidence, so every product purchase is covered by the money-back guarantee described below.

1. 7-day money-back guarantee

Every product licence is covered by a 7-day money-back guarantee. If the product you purchased isn't right for you for any reason, contact us within 7 days of your purchase and we'll refund you in full. No reason required.

2. How to request a refund

Requesting a refund within the guarantee window is simple:

• Email support@ultimate-plugins.com within 7 days of purchase, using the purchase email and including the order reference or licence key if available.
• No reason is required — a simple refund request is enough.
• Once the request is processed, the licence is deactivated and we refund your original payment method in full.

3. After the 7-day window

After 7 days, purchases are generally non-refundable because digital licences provide ongoing access. The exception is a genuine technical problem that prevents the product from working and that our support team is unable to resolve; in that case, we'll issue a full refund.

Nothing in this policy limits any mandatory consumer rights that apply to you under applicable law.

4. Processing time

Processed refunds are returned to your original payment method, typically within 5–10 business days depending on the payment provider. Any questions? Email support@ultimate-plugins.com.

5. Chargebacks

If you have a problem with an order, please contact us so we can help. If a payment is reversed, the associated licence may be deactivated because the purchase is no longer complete. This does not limit any dispute rights available through your payment provider or applicable law.

6. Contact

Questions about this policy? Email support@ultimate-plugins.com.